Shipping & Returns

SHIPPING

Please allow 1-2 business days to process and ship your order. Please note that we don't ship on Saturdays, Sundays, or national holidays. 

Since all of our products are handmade in small batches, occasionally items have a delayed shipping date. You’ll see this on the product page, and we’ll remind you again in your order confirmation email. Trust us – it’ll be worth the wait.

 

RETURNS AND EXCHANGES

Click here to access our return & exchange portal.

We believe in our products and are confident you will be happy with your purchase! We offer a 30-day 100% satisfaction guarantee or your money back. To request a return, please visit our return portal above.

Refunds are issued in the same form as the initial payment. Sometimes it can take up to 3 weeks to see the credit in your account, depending on the form of payment.

In the event that your order arrives damaged in any way, please contact us through the returns portal with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at hello@amasouk.com.